When in conflict with others, under stressful conditions, there are three negative reactions...

When in conflict with others, under stressful conditions, there are three negative reactions that we need to be aware of and guard against.

🔴 Defensiveness

🔴 Blaming

🔴 Loss of self control

By having self-mastery, including the awareness and control over your instinctive responses, you'll be in the best position to find an outcome that is satisfactory for you and the team you represent!