Melissa Fortunato, Founder and Chief Negotiation Officer (CNO) of Alchemy-Team, tells us about her 23-year FBI career as a Crisis Negotiator and Undercover Agent. Melissa is a graduate of Quantico’s famed negotiation training program and tells us how active listening and well-designed questions brought her remarkable success in resolving hostage for ransom, political kidnappings, and off-kilter abductions.
On the show this week, she tells Paige and David how a “romantic” trip to Thailand led to a fake wedding and the chauffeur-driven apprehension of a large band of international arms dealers. Melissa also dives into some of the benefits of being a woman in crisis negotiation and how her background in psychology helps her de-escalate high-stakes risks. Melissa remains committed to empowering others through transformative negotiation training in her current role.