Services

Training for your organization

We deliver practical, engaging training that equips professionals and organizations with the skills to navigate complex negotiations, difficult conversations, and conflicts.

Open enrollment training

Looking to develop your own skills? Join our virtual and in-person open enrollment sessions as an individual. Share your interest to learn about upcoming training opportunities.

Training pathways for your organization

Both pathways below are delivered for organizations and teams.

Negotiation Pathway

1

Negotiation Fundamentals

4 Hours

Learn the core strategy, prepare with confidence, and lay the foundation for successful negotiations.

Best For

Individual contributors in technical, operational, or supporting roles

2

Negotiation Essentials

8 Hours

Apply practical negotiation skills with real-world scenarios and build confidence in everyday negotiations.

Best For

Managers, technical leads, and professionals with vendor or stakeholder exposure

3

Advanced Negotiation & Influence

8 Hours

Navigate complex negotiations, influence key stakeholders, and secure value in high-stakes situations.

Best For

Senior leaders, program managers, directors, and cross-functional negotiation teams

Conflict Pathway

4

Conflict Resolution Fundamentals

4 Hours

Understand conflict dynamics and apply the 4R Framework to respond with clarity and confidence.

Best For

Front-line staff, supervisors, and team members in people-facing roles

5

Conflict Resolution Essentials

8 Hours

Apply advanced conflict skills to de-escalate tension, strengthen relationships, and resolve issues effectively.

Best For

Leaders, managers, and professionals handling complex people challenges

Practical & Relevant

Real-world scenarios and industry-specific examples

Expert Facilitators

Experienced negotiators and conflict specialists

Measurable Impact

Stronger outcomes, better relationships, lasting results

Built For Your World

Customized case studies and tailored applications

In-Person Delivery

We come to your organization to teach in-house with your team.

Virtual Delivery

Live online programs delivered through polished, interactive meeting spaces.

Explore open enrollment training

  • Virtual

    NC-Hosted Training

    8:30 am – 12:30 pm MST

    Join online

  • In person

    St. Albert Training

    8:00 am – 12:00 pm MST

    St. Albert, Alberta, Canada

  • Virtual

    CPA Nova Scotia Training

    1:00 pm – 5:00 pm AST

    Join online

    CPA NS members: Sign in below to register.

    Non-CPA participants: Email memberservices@cpans.ca to register.