Insights from the conversations that shape organizations.

Explore feedback reports, research, and practical lessons drawn from negotiation, conflict resolution, emotional intelligence, power, influence and persuasion, leadership, and high-stakes decision-making.

NC Insight Library

Video / YouTube

Navigating Negotiations

Negotiation strategy, preparation, and value creation.

Joanna SheaFounder and Chief Executive Officer
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Real results. Real impact. Explore our participant feedback below.

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Q2 2026 Training & Keynote Feedback Report

A downloadable resource for teams investing in negotiation, communication, and conflict resolution skills.

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Q1 2026 Training Feedback Report

A downloadable resource for teams investing in negotiation, communication, and conflict resolution skills.

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January and February 2026 - Focused Feedback Report

A downloadable resource for teams investing in negotiation, communication, and conflict resolution skills.

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November and December 2025 - Focused Feedback Report

A downloadable resource for teams investing in negotiation, communication, and conflict resolution skills.

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October 2025 Feedback Report

A downloadable resource for teams investing in negotiation, communication, and conflict resolution skills.

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Canadian IT Client - Cohort Specific Feedback

A downloadable resource for teams investing in negotiation, communication, and conflict resolution skills.

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Canadian Construction Client - Cohort Specific Feedback

A downloadable resource for teams investing in negotiation, communication, and conflict resolution skills.

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Learning that goes
beyond the room.

We ask participants what they found most valuable in our sessions. From practical tools to fresh perspectives, here are some of the key insights they shared.

A selection of recent testimonials

Showing all selected testimonials

I have been dealing with internal & external conflicts so often. These tools & learning can be practically applied immediately.
Conflict Resolution Training ParticipantOpen enrollment session
[The training helped in] Understanding the different tactics used in negotiations, learning how to recognize when they are being used and how to respond/react. Both instructors were very engaging.
Training ParticipantNonprofit
I really enjoyed the small class format. It made it easier to get feedback on my specific situation.
Negotiations Excellence ParticipantEngineering and geoscience
Building a process and the awareness around it. Can make it actionable going forward. Very engaging and fun experience! Looking forward to applying the frameworks.
Training ParticipantInvestment management
I’ve listened to your presentation before and really enjoyed it again. It was good to see that I have been using some more persuasion techniques compared to before attending the previous session!
Keynote AttendeeEngineering and geoscience
It was such a great session. Really appreciated learning around the types of networking and how we can maximize our ability to leverage opportunities through our network.
Strategic Networking Keynote Attendee
Melissa was an amazing speaker. The tips that she shared are perfect for being translated into many different industries and even into personal situations.
Keynote AttendeeEngineering
Loved the examples tailored to our org’n. Energetic speaker kept me engaged.
Power, Influence, and Persuasion ParticipantAgriculture and crop inputs
The sense of humour and real life examples helped me really connect to the content.
Keynote AttendeeBusiness peer network (cross-industry)
A very original and practical approach to some very common business challenges
Keynote AttendeeBusiness peer network (cross-industry)
The framework provided for a negotiation. Some great tools and advice!
Training ParticipantLand and energy
The framework for preparation was extremely helpful
Training ParticipantEnergy and midstream infrastructure
Great presentation, and great info to adapt to interactions with clients, coworkers, stakeholders, etc. Very informative!
Keynote AttendeeEngineering
It was easy to see how I can use this information in my daily practice, and I hope implementing some of these tools will help me listen to my colleagues better
Keynote AttendeeEngineering
The final role playing portion. Real life scenario Is a great course and can be used constantly in day to day situations
Training ParticipantConstruction and infrastructure services
10/10 I felt like I learned alot about the steps to take to get to where I want to and how I can help drive results
Keynote AttendeeEngineering
Fantastic! Some of the most relevant and useful training, I have ever received.
Training ParticipantEnvironmental sector

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